Property-management executive · Ohio Valley real estate
Commercial and multifamily experience.
An operator’s perspective on real estate.
Emily connects the decisions behind a property with the people, systems and day-to-day work that make it function. Her background brings together property management, brokerage, development, real-estate education and professional service.
The operating perspective
Emily is a property-management executive and real-estate broker in the Goodman family of companies. As founder of Harvey Goodman Property Management, her work connects operating decisions with the responsibilities of serving owners, commercial tenants and residents.
Her experience spans office, retail, mixed-use and multifamily properties, with a focus on leasing, maintenance and inspection programs, vendor oversight, staffing, capital work and owner reporting. She returned to Saint Clairsville in 2015, bringing her commercial and multifamily management background to the family business.
Understand the Goodman family of companiesPeople. Responsibility. Follow-through.
Practical risk management starts with understanding responsibility, responding to information and verifying that the work was completed.
Connect the management agreement, owner decisions and team roles so people know what they can decide and when to escalate.
Translate policies into repeatable work: inspections, maintenance requests, vendor coordination, resident communication and reporting.
Distinguish a task marked complete from an outcome that has been checked, recorded and communicated to the appropriate people.
In independent reporting on the Mount Carmel Monastery renovation, Emily described the management division’s role in overseeing renovation work for the property owner.
Read the Weelunk reportingCredentials & association service
Emily holds the Certified Property Manager® and Accredited Residential Manager® designations. Her IREM service includes chapter leadership, national governance, committee leadership and the IREM Foundation.
IREM lists Emily Goodman-Shortall, CPM®, ARM® in its Academy of Authors, recognizing contributions to property-management knowledge through writing.
Elected for the January 1, 2027–December 31, 2029 term. This is a future term as of September 2026, not a claim of current service in that seat.
Foundation board service is documented under Emily Christine Goodman in the Foundation’s 2011 annual report and 2013 annual report.
Recipient, 2013. Recognized by IREM for professional development and achievement beyond earning an IREM credential.
IREM recipient record 2013 industry coveragePiedmont Triad Apartment Association, 2012 award. The association’s announcement identifies Emily Goodman as the recipient; the award was presented in 2013.
PTAA award announcementTeaching & professional education
Teaching experience and formal instructor development complement Emily’s work in property operations and team development.
Her teaching background includes service at Belmont College, where she taught real estate principles, law, finance and appraisal in classroom and online formats. That experience is relevant to her ability to explain complex property-management concepts clearly and systematically.
Completed IREM classroom instructor-development and facilitation training in Chicago, Illinois, in 2014; a subsequent instructor-development assessment was successfully completed in 2015.
This describes formal training in adult instruction and facilitation, not an appointment to IREM faculty.
Her continuing education includes repeated fair housing and nondiscrimination training, ethics, brokerage management and supervision, property management and license law. Continuing education is distinct from a claim that she was the instructor for those courses.
Published perspectives
Emily’s writing connects property-management decisions with leadership, redevelopment and the communities properties serve. Her publication history includes regional articles and recognition in IREM’s Academy of Authors.
Earlier work appeared under the bylines Emily Goodman and Emily Goodman-Shortall. She is also known professionally as Emily Shortall and Emily C. Shortall.
A published perspective on adaptive reuse, historic buildings and the relationship between redevelopment and place.
Read the publisher’s articleA historical view of the economic forces shaping housing and property demand in the Ohio Valley.
Read the publisher’s articleExplore the full-text publication archive and the separate “Other Past Publications” bibliography for older JPM and NAA titles.
Browse the publication archiveSelected Journal of Property Management titles
“Make No Apologies: Getting Back to Fundamentals in a Culture of Concessions”; “Education vs. Experience”; “Crossing the Divide? Be a Boss, Not a Friend”; “Telecommuting: Is It Right for You and Your Business?”; and “Urban Regeneration: Reviving Buildings and Communities.”
Listed from the historical publication record; full originals are not available in this archive. Featured contributions are distinguished from authored articles, and historical writing is not presented as current market or legal advice.
View Other Past PublicationsCommunity & civic service
Emily’s professional life also includes service within Ohio Valley civic and nonprofit organizations.
Listed as Vice President on the organization’s 2025–2026 Board of Directors roster.
View the published board rosterListed by Rotary District 6690 for the club’s 2027–2028 presidential term. This is upcoming service, separate from the current club presidency.
View the district’s 2027–2028 rosterRecognized in local coverage of the American Heart Association’s 2022 awareness and fundraising initiative.
Read The Times Leader coveragePut the experience in context
Explore the Goodman companies, discuss a defined advisory assignment, or connect about industry writing and professional education.
Project-based operational assessments, management transitions, reporting, procedures and team-development support.
Explore advisory servicesEmily’s expert work draws on her commercial and multifamily operating background. It is separate from brokerage, leasing, everyday property management and non-litigation advisory assignments.
Visit the expert-witness service page